Helpline & drop-ins

RISE operates the only local domestic abuse helpline in Brighton & Hove. You can also come to our weekly domestic abuse drop-in surgeries and speak to someone face-to-face.

If you think you may be in an abusive relationship you can call our helpline on 01273 622 828. We're here Monday to Friday, 9am to 5pm.

If we can’t answer your call, please leave a message with your name and a contact number or email address. Please also tell us when it's safe to contact you. We will call you back from a withheld number, so please look out for this.

Helpline & drop-ins

If you are in danger, call 999.

If you call 999 and are unable to speak, and are using a mobile phone, call 55 to let the police know it is a genuine emergency.

Helpline & drop-ins

It is not true that police will automatically attend if you make a silent 999 call. If you can't speak you can respond to the operator's questions by coughing or tapping the handset if possible, and if you're using a mobile phone, press 55 to use the Silent Solution system.

Pressing 55 does not allow police to track your location.

About our helpline

Our helpline workers will give you support, advice and information. And, where appropriate, will carry out a risk assessment. We can direct you to other RISE services, and also let you know about other local and national organisations which may be able to help you.

We are currently experiencing an unprecedented demand for our services. To manage this, we have to prioritise those in most need and at highest risk. We encourage anyone who needs support to contact us. We will respond as quickly as we can, but we understand that this may not be as quickly as you'd like.

Please be patient. We will contact you.

Helpline & drop-ins

If you need immediate help and support call the freephone National Domestic Violence 24hr Helpline on 0808 2000 247.

If you are in danger, call 999. If using a mobile phone, press 55 if you can't speak.

Helpline & drop-ins
Helpline & drop-ins


Please be advised all usual drop ins are not running due to the coronavirus situation.

We usually have a weekly domestic abuse drop-in surgery. These are not currently being held - we will notify everyone as soon as that changes.

This drop-in is delivered in partnership with Sussex Police and is run on a first-come-first-served basis. Please be aware that there can be very high demand for this drop-in.

We usually have a weekly LGBTQ+ specific drop-in but this is also not being held currently. Again, we will let everyone know when they start up again.

In the meantime, please call our helpline on 01273 622 828 or access help via The Portal website.

Helpline & drop-ins

A disclosure service is also available. You can find out more about your partner’s offending history so you can make more informed choices. Each case is considered individually and information will be shared when it could reduce the risk of someone being a victim of crime.

Helpline & drop-ins