An update on our services

Posted March, 2020

In recognition of these challenging times and the rapidly changing nature of the situation, we want to provide a message of support and reassurance to all our service users. We are doing whatever we can to continue to support you, and have been following government advice closely to help us prioritise the safety of our staff and service users, and to prevent the spread of the virus.

We would like to reassure everyone that we are committed to continuing to provide a service – if you need support from RISE or are worried about a friend you can call our helpline on 01273 622 828, or contact us online via the Portal. We will also soon be offering a live chat service, so you can contact us if you are unable to make a phone call.

We aim to continue with our case work appointments, but via telephone or video, and we're close to being able to operate our groups remotely.

Unfortunately, we have taken the difficult decision to temporarily close the following parts of our service:

· Our weekly drop-ins at Hove Town Hall

· Our weekly drop-ins at the Rainbow Hub

A great resource for domestic abuse survivors is the Women’s Aid’s survivor forum, where you can access support from other survivors online at any time.

We want to reassure you that you don't have to face difficult times alone. We believe you, and even where we can't offer you face-to-face support, will are still here for you in a way that keeps everyone safe.

You can also contact the National Domestic Violence 24hr Helpline on 0808 2000 247, and if you are in danger, call 999. If you can't speak, press 55.