Second lockdown - an update on our services

Posted November, 2020

As the country goes into a second national lockdown, we want to provide a message of support and reassurance to our service users. We are doing whatever we can to continue to support you, and have been following government advice closely to help us prioritise the safety of our staff and service users, and to prevent the spread of the virus.

We’re still here

We’re still supporting you

We are following government and scientific advice to help us prioritise the safety of our staff and service users, and to prevent the spread of the virus. We would like to reassure everyone that we have really good systems in place to protect our staff and visitors, and are continuing to offer most services in some form or other.

If you need support from RISE or are worried about a friend you can call our helpline on 01273 622 828, or contact us online via the Portal. We will also soon be offering a live chat service, so you can contact us if you are unable to make a phone call.

We are continuing to offer case work appointments, mostly via telephone or video but some in person where essential, and we're now also offering some online groups.

The following services, unfortunately, remain suspended:

· Our weekly drop-ins at Hove Town Hall

· Our weekly drop-ins at the Rainbow Hub

A great resource for domestic abuse survivors is the Women’s Aid’s survivor forum, where you can access support from other survivors online at any time.

We want to reassure you that you don't have to face difficult times alone. We believe you, and even where we can't offer you face-to-face support, will are still here for you in a way that keeps everyone safe.

You can also contact the National Domestic Violence 24hr Helpline on 0808 2000 247

If you are in danger, call 999.
If you can't speak to the call handler, listen to the instructions and when prompted, press 55.