How do I contact Helpline?

If you think you may be in an abusive relationship you can call our helpline on 01273 622 822. Our helpline is open on Monday and Tuesday mornings 9.30 - 12.30pm, and Wednesday evenings 5-7pm; please call at these times if you would like to speak to us. Alternatively, you can email us at [email protected] letting us know a safe contact number on which to call you during these times, and whether it is safe to leave you a message, or complete our online referral form.

If you are seeking LGBTQ+ support, you can speak to our specialist caseworker by emailing [email protected]

It is not true that police will automatically attend if you make a silent 999 call. If you can't speak you can respond to the operator's questions by coughing or tapping the handset if possible, and if you're using a mobile phone, press 55 to use the Silent Solution system.

Pressing 55 does not allow police to track your location.

About our helpline

Our helpline workers will listen to you and give you support, advice and information. At RISE we focus on support for recovery and moving on. We have services such as courses, groups, and therapy and activity groups, and may suggest these to you, depending on what is available as well as what is suitable for your needs.

Where appropriate, we may carry out a brief risk assessment and refer you to other local services, including the new caseworking service provided by our partners Victim Support Sussex. We can also let you know about other local and national organisations which may be able to help you.