Digital Volunteer

A digital volunteer is required in the Fundraising and Communications team at RISE. This is an exciting opportunity to support the Digital Fundraising and Campaigning Officer and learn digital skills on the job.

Digital Volunteer

Closing date: Friday 13th March, 2020

Department: Fundraising and Communications

Place of volunteering: Shaftesbury Court

Hours: 7 hours a week. Flexi-time and working from home negotiable

Reporting to: Sophie Ramsey, Digital Campaigner and Fundraiser


This role will assist in increasing our reach, improving our supporter base; raising awareness of RISE services and increasing income through making the best use of digital communications as well as supporting the Senior Communications & Fundraising Officer in raising RISE’s profile through both on and offline comms.

The digital volunteer will help with the delivery of digital work across RISE channels, assisting with the integration of communications, advocacy and fundraising campaigns, events and messaging across current and future digital platforms. You will support the Digital Fundraiser and Campaigner in the work developed to change the organisational culture to a digital one.

The role will also support the Digital Campaigner and Fundraiser and the Communications & Fundraising Manager raise awareness of RISE on social media. You will use online media to help deliver the Fundraising and Communications strategy.

Campaigning is a new area of work being embarked upon by RISE and this volunteer role will also assist the Digital Fundraiser and Campaigner in execution of digital advocacy campaigns. On occasion, you may also need to undertake adhoc digital tasks from the rest of the team/the wider organisation, when required.

You will be working alongside 2 current digital volunteers who already do 7 hours a week each (one on a Tuesday, one on a Wednesday) - and due to office space it is preferable that you are available on a Monday or Friday (although we can alternate working from home in some cases).


  • To support with promotion and awareness raising for the service using a variety of media including researching, developing and scheduling content for Twitter, Facebook and other relevant online applications and platforms.
  • Developing the skill of monitoring of social media platforms for relevant conversations, hashtags/moments and actively joining in the conversation on behalf of RISE.
  • Keeping abreast of relevant current affairs (around domestic abuse, domestic violence and feminist issues to join in the conversation on social media – as well as alerting the team where relevant.
  • To assist in growing and developing RISE’s online presence – including getting to grips with web traffic and social media engagement metrics.
  • Adhoc downloading of reports / populating reporting spreadsheets on social media and website metrics (using Facebook, Twitter and Google Analytics) to help the team analyse and develop digital strategy and improve online growth.
  • Any other duties as required and relevant to the team’s needs
  • To sit on the Communications Working Group to inform and help develop the strategy.


  • An understanding of the use of online social media including Twitter and Facebook
  • An enthusiasm and willingness to learn
  • A creative and flexible approach
  • Ability to understand and work with confidential data
  • At all times you will be expected to protect the safety and security of services, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
  • Acknowledge and actively support the rights of people who have experienced domestic and sexual violence and abuse.
  • Understanding of and respect for diversity and equality.
  • Ability to be flexible and work according to the needs of the team
  • Willingness to pitch in and help with non-digital tasks when needed on occasion (i.e. helping with an event)


  • Experience of posting on social media for an organisation
  • Understanding of the issues around domestic and sexual abuse and violence


  • Development of digital skills (specifically digital copy writing, web editing, social media, website, digital fundraising incl. various digital advertising platforms, as well as learning about digital campaigns)
  • Experience of working in the third sector and active development to increase knowledge of third sector organisational structure and processes.
  • Active progression such as regular supervisions, open discussion about any relevant and feasible development RISE can offer such as job shadowing or one-to-ones with desired areas of the organisation.
  • Opportunity to develop autonomy over small project areas and/or own campaigns.
  • Comprehensive induction and training to perform your role effectively.
  • We will reimburse reasonable travel expenses.
  • Where a volunteer works more than 5 hours in any one day a lunch allowance of up to £3.50 will be reimbursed.
  • An increase in employability for digital and charity roles, as well as references for future roles.


To apply for this role, please complete a RISE volunteer application form. CVs will not be accepted. If you need a form please email [email protected].